Rides can be cancelled up to 12 hours before the scheduled start time. Once the 12-hour limit has passed, the ride credit cannot be returned to your account. For accounts with ride credits, 1 credit will be deducted. For accounts with an unlimited pass option, a $10.00 fee will be charged to your credit card on file at at the time of late cancellation or no-show. If you do not have a credit card on file. this fee will be added to your account and must be paid before your next ride. Please take this cancellation policy into account when booking your weekly rides!